Eight Wastes of Lean & Process Improvement through Employees’ Engagement

Thesis title: Eight Wastes of Lean & Process Improvement through Employees’ Engagement
Author: Obkhodskaia, Natalia
Thesis type: Diploma thesis
Supervisor: Martínez, Felipe
Opponents: Arkader, Ekaterina
Thesis language: English
Abstract:
This diploma thesis goes into the topic of 8 Wastes of Lean in the context of the service environment. The research suggests the possibility of identifying and eliminating Wastes by active engagement with employees. Besides, it explores the opportunity of process improvement and efficiency increase through employee motivation and specific type of manager’s’ behaviour. The research explores lean wastes within one particular company and aims to contribute to its internal processes’ improvement. Semi-structured interviews were conducted in order to gather the data. MAXQDA software was used for the analysis.
Keywords: Lean; Wastes of Lean; Information Flow
Thesis title: Eight Wastes of Lean & Process Improvement through Employees’ Engagement
Author: Obkhodskaia, Natalia
Thesis type: Diplomová práce
Supervisor: Martínez, Felipe
Opponents: Arkader, Ekaterina
Thesis language: English
Abstract:
This diploma thesis goes into the topic of 8 Wastes of Lean in the context of the service environment. The research suggests the possibility of identifying and eliminating Wastes by active engagement with employees. Besides, it explores the opportunity of process improvement and efficiency increase through employee motivation and specific type of manager’s’ behaviour. The research explores lean wastes within one particular company and aims to contribute to its internal processes’ improvement. Semi-structured interviews were conducted in order to gather the data. MAXQDA software was used for the analysis.
Keywords: Wastes of Lean; Information Flow; Lean

Information about study

Study programme: Ekonomika a management/Management
Type of study programme: Magisterský studijní program
Assigned degree: Ing.
Institutions assigning academic degree: Vysoká škola ekonomická v Praze
Faculty: Faculty of Business Administration
Department: Department of Management

Information on submission and defense

Date of assignment: 1. 11. 2019
Date of submission: 26. 8. 2020
Date of defense: 17. 9. 2020
Identifier in the InSIS system: https://insis.vse.cz/zp/72130/podrobnosti

Files for download

    Last update: