Implementace Enterprise-Class dohledového systému pro IT infrastrukturu VŠE

The diploma thesis focused on the implementation of an enterprise-class monitoring system for the IT environment of the Prague University of Economics and Business. The main goal of the thesis was to identify a suitable monitoring tool to replace the current outdated system and to verify its functionality on selected IT service. As part of the project, it was necessary to select suitable monitoring software, which was chosen based on a comparison of the most well-known monitoring tools using metrics obtained from employees of the IT department at the Prague University of Economics and Business. Another important objective was to gain an understanding of key technical concepts in order to establish a solid theoretical foundation, as well as to create an overview of the most commonly used monitoring tools today. In the practical section, the dashboard was implemented using the PDCA methodology. The thesis first introduces the addressed problem and defines its objectives. This is followed by critical review of relevant sources of information on the topic. The next section focuses on the theoretical foundations of network infrastructure monitoring. These foundations are then used to design, conduct, and evaluate a questionnaire survey aimed at identifying requirements for a new monitoring system. After selecting the most suitable solution, the thesis proceeds to the practical part, where the chosen monitoring tool is implemented for a preselected service using the PDCA methodology. The main contribution of this thesis is the design and implementation of a new monitoring tool that replaces the existing inadequate solution and provides more efficient monitoring of the university’s IT infrastructure.