Využití frameworku COBIT 2019 pro analýzu a optimalizaci governance podnikového systému

This master's thesis addresses the optimisation of governance for the Jira Cloud application in a financial-sector enterprise. Within the company the application is classified under DORA as a critical asset and carries a substantial portion of process management. In a regulated environment its administration cannot be reduced to a technical discipline. It has to be approached and managed systematically. The aim is to methodically assess the current state of how the application is administered and to propose measures that bring corporate strategy, regulatory requirements, risk management, application configuration and the actual use of Jira into alignment. The methodological foundation is the COBIT 2019 framework, complemented by the ISO/IEC 27001 and 27002 standards and the DORA regulation. Together they cover the structure of governance, the security controls and the regulatory boundaries of the industry. The procedure consists of an evaluation of COBIT design factors describing the enterprise context, the selection of relevant objectives and a gap analysis. The output of the thesis is a set of recommendations that move the administration of Jira from a predominantly informal practice towards a model that can be documented and repeated over time. The analysis showed that the enterprise already has a number of governance elements in place, yet developed unevenly and often without verifiable documentation or measurable indicators. The contribution is a methodologically defensible basis tailored to a specific enterprise, usable as a starting point for further development of corporate IT governance in line with COBIT 2019, ISO/IEC 27001/27002 and the DORA regulation.