Analýza a návrh informačního systému s využitím low-code a no-code nástrojů

This bachelor thesis investigates the use of low-code and no-code platforms in the design and implementation of an information system for a small service-project company. The aim of the thesis is to design and pilot an integrated solution in the specific company Systematika s.r.o. and to formulate general recommendations for platform selection in the segment of small businesses and freelancers. The thesis is conducted as a single case study with source triangulation and a consistent classification of the nature of reported values. The theoretical part defines the concepts of low-code and no-code, conducts a review of academic literature, and compares key tools on the market (Notion, Airtable, ClickUp, Monday.com, Zapier, Make, n8n) according to ten criteria relevant for small businesses. The analytical part maps the operational processes of the model company, formulates eleven functional requirements for the target system, and supports the choice of the target stack by a comparison with alternative candidates. The practical part designs and implements an architecture built on the combination of Notion as the data core and n8n as a supporting automation layer, with an emphasis on observability that Notion's built-in automations do not provide. The evaluation after the pilot operation demonstrated significant quantitative savings in operational administration, including the elimination of manual monthly report assembly thanks to a real-time client portal, an approximately 88 percent reduction in the time required to issue an invoice, a decline in reporting errors, and a decrease in the number of ad-hoc status queries from clients. The thesis formulates recommendations transferable to other small companies with technical competence on their team.