Role umělé inteligence v digitalizaci veřejné správy na úrovni vybraných obcí Středočeského kraje

This bachelor’s thesis deals with a highly current topic: the integration of artificial intelligence into the daily operations of municipal authorities, using the example of selected municipalities in the Central Bohemian Region. The main objective is to evaluate the state of local governments within the framework of public administration digitalization, analyze implementation barriers, and propose solutions that could facilitate their modernization. The thesis is based not only on theory but also on real-world data from a nationwide AI survey and includes interviews with representatives of selected municipalities and experts in the field. For a broader context, the thesis provides a comparison with foreign examples of best practices, specifically from Australia, the Netherlands, and Denmark. The findings reveal that the main obstacle to innovation in municipal offices is neither a lack of funding nor employees’ fear of job loss, but rather the absence of methodological support from the state, fears concerning the leakage of sensitive citizen data, and a shortage of staff or their lack of necessary competencies. The example of municipalities that have already successfully implemented AI clearly demonstrates that the key to success is not expensive technology, but the deployment of standard, secure text assistants and, above all, the practical training of officials. The thesis enriches the current body of knowledge with the notion that successful digitalization must begin with educating people, rather than purchasing technology. The analysis clearly concludes that for digitalization to be effective, smaller municipalities need to secure safe and shared solutions, rather than just additional regulations.