Používání generativní umělé inteligence uživateli a vnímání jejích rizik

The rapid development of generative artificial intelligence and its increasing accessibility have significantly transformed the ways in which people work with information, communicate, and perform everyday tasks. These tools enable more efficient content creation, support work and study activities, and offer new possibilities for creative and analytical use. At the same time, they raise questions regarding the reliability of generated outputs, privacy protection, ethical handling of data, and the risk of spreading inaccurate or misleading information. As generative AI becomes a technology encountered by a growing portion of society, it is essential to understand how users actually engage with it and how they reflect on its potential benefits and risks. This thesis focuses on the user perspective of generative artificial intelligence and examines the relationship between its use, the perceived benefits, and the risks users recognize. The empirical research was conducted through an online questionnaire survey. Based on existing literature, research questions were formulated to investigate how everyday users work with generative AI, how much they trust it, and how they evaluate its limitations. The findings confirm that generative AI is widely used, particularly for saving time, facilitating work, and providing quick access to information. However, the results also show that users perceive significant risks related to the reliability of outputs and the protection of personal data. While some of the examined relationships were found to be statistically significant, others require further investigation, especially in the area of users’ ability to critically assess the outputs of generative AI systems.