Udržitelné služební cesty: preference zaměstnanců a policy–practice gap

This master’s thesis focuses on the issue of sustainable business travel, examining employee preferences and the gap between stated company policy and actual practice when making decisions about business travel. The aim of the thesis is to identify employees’ attitudes and preferences regarding sustainable forms of business travel and to assess the extent to which their decision-making aligns with the stated sustainability goals of the company’s business travel policy. The thesis is structured as a case study of an anonymized multinational company operating in the Czech Republic. The research is based on a combination of qualitative and quantitative methods, specifically document analysis, semi-structured interviews, and a questionnaire survey among the company’s employees. The results show that the company has a formal framework for sustainable business travel and that employees generally perceive sustainability as an important consideration. At the same time, however, it appears that environmental aspects do not play a major role in the actual decision-making process regarding business travel. Factors such as time requirements, comfort, organizational conditions, and compliance with the company’s internal rules are more significantly influential. The study concludes that the alignment between the company’s stated goals and employees’ actual decision-making is only partial, confirming the existence of a policy–practice gap in sustainable business travel. The study also includes recommendations for more effective implementation of sustainability principles into corporate business travel management.