Elicitace požadavků v agilně řízeném vývoji informačních systémů: role komunikace a datových artefaktů

This master’s thesis examines requirements elicitation in the context of agile information systems development. The aim of the thesis is to explore requirements elicitation within agile Requirements Engineering, with a particular focus on the interplay between communication processes and the use of hard data, and how their interaction influences the emergence and formulation of requirements. The theoretical part introduces approaches to requirements gathering and specification, the specifics of agile development, and data-driven approaches to working with requirements. Special emphasis is placed on the role of communication and data in shaping requirements. The empirical part is based on qualitative research using semi-structured interviews. Data analysis was conducted using the grounded theory method, which enabled the systematic derivation of concepts directly from empirical data. The findings indicate that requirements do not emerge linearly, but rather as a dynamic and iterative process. Their emergence is triggered by various stimuli, such as incidents, data signals, or business needs. Requirements are further shaped through communication among actors, who negotiate their meaning and form. The thesis thus contributes to a deeper understanding of how requirements emerge and are shaped in agile environments as a result of the interplay between communication and data practices.