Vedení mezinárodních týmů v maloobchodě v České Republice

This master’s thesis is dedicated to solving an issue of cooperation between Czech nationals and immigrants from the post-Soviet countries in retail in the Czech Republic. The main goal of it is to offer optimal management style to lead such teams, facilitate day to day problem solving for the managers of such teams, and, to explain the main problems, that complicate efficient working communication between international teams’ members in retail. Achieving the set goals was based on a survey of 100 respondents, that belong to the targeted national and professional groups; followed by qualitative research of their opinions with a help of focus group method. Research results demonstrate main problems in communication, that arise in international retail teams; as well as similarities and differences of the targeted national groups within the working environment. For the conclusion there were formulated particular steps and tips, which can facilitate work of managers and benefit to creating their own optimal managerial style.