Vzdělávací proces v organizacích v kontextu managementu lidských zdrojů: analýza vybraných faktorů a evaluace

The thesis aims to identify the factors of the process of education and development in the organization, which influence the level of the achieved educational results with an overlap in the success indicators of the organization. It examines in more detail the implementation of evaluation especially at the highest levels of Kirkpatrick's model - i.e. at the level of behavior and results, as a suitable tool designed to evaluate education and development in the organization. This contributes to the systematic implementation of the educational process and makes it possible to eliminate possible deficiencies. To fulfill the goal, exploratory research using quantitative research methods was chosen. The data was obtained in the form of an anonymous online questionnaire focused on the education and development of employees. The research in this thesis has contributed to theories related to the development of human resources in organizations, to the theory of human capital and knowledge transfer. The conclusions confirm that if education and development in organizations is to bring effects reflected in various performance indicators, higher productivity and quality of employees' work, none of the defined areas of the educational process (educational events, participants in education, organizations) can be underestimated. The identified factors are: training design - methods of training at the workplace and their subjectively perceived effectiveness, competence of workers with regard to the position and type of organization, investment in training, identification of training needs, inclusion of training in the organization's strategy, size, age and type of organization.