Vedení a motivace obchodního týmu

This Master‘s thesis analyses the job satisfaction and motivation of the sales department of an unnamed company, including an analysis of the chosen actions of managers. The aim of the research is to propose recommendations for improving employee satisfaction and motivation and then present the proposed recommendations along with the results of the thesis to the sales team management. The recommendations are implemented based on the data collected through a questionnaire survey. The theoretical part of the thesis includes definitions of terms, insight into the leadership (management) theories concerned, the existing knowledge of the topic and the methods used in the practical part of the thesis. In the empirical part, through observation and secondary research, we have characterized the company, outlined the organizational structure of the observed department and described the different teams that make up the entire business department. Subsequently, we presented the current status of the individual areas under study, such as remuneration, the content of work in the individual teams, the working environment, the training system, etc. The process of data collection was described and the actual analysis of the findings was carried out. The results of the investigation are interpreted in the very conclusion of the paper, where recommendations for the management of the department under study are also formulated.