Factors affecting Vietnamese Gen Z employee job satisfaction and engagement in the hospitality industry
Název práce: | Factors affecting Vietnamese Gen Z employee job satisfaction and engagement in the hospitality industry |
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Autor(ka) práce: | Tran, Vo Hong Vy |
Typ práce: | Bachelor thesis |
Vedoucí práce: | Hořáková, Marie |
Oponenti práce: | Legnerová, Kateřina |
Jazyk práce: | English |
Abstrakt: | This thesis explores the factors influencing job satisfaction and engagement of Vietnamese generation Z employees in the hospitality industry which rebounded after the Covid 19 pandemic and continues to interest gen Z workforce’s attraction. Understanding factors that motivate and engage this generation is essential to enhance performance and reduce turnover for businesses. This study focuses on six key factors: work-life balance, leadership, work environment, career opportunities, compensation and benefits and teamwork. A qualitative research method was applied, using semi-structured interviews with gen Z employees working in hotels and resorts that are related to hospitality services. Through the interview’s information, understand how each factor contributes to job satisfaction and engagement of gen Z that affects their willingness to commit to jobs or organizations for the long term. The findings explore valuable insights relevant to the expectations and needs of Vietnamese gen Z workers in the hospitality industry. The result of this study can help hospitality businesses improve HR strategies and create a supportive and motivating work environment that leads to high employee performance with internal practices with gen Z values that can help companies foster a more committed, productive workforce and build a strong foundation for long-term success in a competitive market. |
Klíčová slova: | Employee engagement; Gen Z; Hospitality industry; Job satisfaction; Human resource management |
Název práce: | Factors affecting Vietnamese Gen Z employee job satisfaction and engagement in the hospitality industry |
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Autor(ka) práce: | Tran, Vo Hong Vy |
Typ práce: | Bakalářská práce |
Vedoucí práce: | Hořáková, Marie |
Oponenti práce: | Legnerová, Kateřina |
Jazyk práce: | English |
Abstrakt: | This thesis explores the factors influencing job satisfaction and engagement of Vietnamese generation Z employees in the hospitality industry which rebounded after the Covid 19 pandemic and continues to interest gen Z workforce’s attraction. Understanding factors that motivate and engage this generation is essential to enhance performance and reduce turnover for businesses. This study focuses on six key factors: work-life balance, leadership, work environment, career opportunities, compensation and benefits and teamwork. A qualitative research method was applied, using semi-structured interviews with gen Z employees working in hotels and resorts that are related to hospitality services. Through the interview’s information, understand how each factor contributes to job satisfaction and engagement of gen Z that affects their willingness to commit to jobs or organizations for the long term. The findings explore valuable insights relevant to the expectations and needs of Vietnamese gen Z workers in the hospitality industry. The result of this study can help hospitality businesses improve HR strategies and create a supportive and motivating work environment that leads to high employee performance with internal practices with gen Z values that can help companies foster a more committed, productive workforce and build a strong foundation for long-term success in a competitive market. |
Klíčová slova: | Gen Z; Human resource management; Employee engagement; Hospitality industry ; Job satisfaction |
Informace o studiu
Studijní program / obor: | Bachelor of Business Administration |
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Typ studijního programu: | Bakalářský studijní program |
Přidělovaná hodnost: | Bc. |
Instituce přidělující hodnost: | Vysoká škola ekonomická v Praze |
Fakulta: | Fakulta podnikohospodářská |
Katedra: | Katedra personalistiky |
Informace o odevzdání a obhajobě
Datum zadání práce: | 1. 2. 2025 |
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Datum podání práce: | 14. 5. 2025 |
Datum obhajoby: | 10. 6. 2025 |
Identifikátor v systému InSIS: | https://insis.vse.cz/zp/91435/podrobnosti |