Stakeholder Engagement in the Double Materiality Assessment Process in the Czech Banking Sector

This thesis critically analyzes the approaches of five selected Czech banks to stakeholder engagement within the double materiality assessment under the CSRD and ESRS standards. The aim is to evaluate the practical application of these requirements and the actual role of key stakeholders in the reporting process. The comparative analysis reveals that while institutions agree on identifying stakeholders, their data collection methodologies differ fundamentally. Some conduct targeted expert dialogues for objective validation of impacts and risks, whereas others primarily exploit existing customer satisfaction data (NPS). However, this approach reduces professional assessment to a marketing tool, directly contradicting the intent of European legislation. The conclusions emphasize the need to maintain methodological objectivity in accordance with EFRAG guidelines and warn against a purely formal approach to reporting.