Use of social networking sites to support virtual teamwork in organization

The thesis is focused on utilization of social networking sites as a tool for virtual team collaboration support. The first goal is to identify critical success factors of virtual teamwork, which are currently not supported by groupware tools, based on description of virtual team characteristics and processes. Identified critical success factors represent the basis for the completion of next goal, which is to describe aspects of social networking sites, which are able to support the identified critical success factors. That leads to the main goal of the thesis, which consists of two main parts. First part is the analysis of social networking sites aspects influence on virtual teamwork critical success factors. The second part is the practical solution of utilization of social networking sites for virtual teamwork support. Final solution includes all social networking sites implementation phases starting from choosing the product, implementation process and ending with setting of team processes and utilization principles. Social networking sites aspects description is based on current enterprise information systems trends and the final solution results from the analysis and synthesis of findings from both previous thesis parts. The main contribution of the thesis is the solution of social networking sites utilization inside the organization and providing of practical instructions for implementation of social networking sites in order to support virtual teamwork.