Efficiency in Shared Services
Thesis title: | Efficiency in Shared Services |
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Author: | Prachýl, Lukáš |
Thesis type: | Diploma thesis |
Supervisor: | Kislingerová, Eva |
Opponents: | Strouhal, Jiří |
Thesis language: | English |
Abstract: | The thesis describes and analyzes shared services organizations as a management tool to achieve efficiency in the organizations' processes. Paper builds on established theoretical principles, enhance them with up-to-date insights on the current situation and development and create a valuable knowledge base on shared services organizations. Strong emphasis is put on concrete means on how exactly efficiency could be achieved. Major relevant topics such as reasons for shared services, people management, performance measurement, enabling technology, risks and so on are thoroughly covered. To demonstrate outlined principles a practical part at the end (in cooperation with Henkel AG, Germany) introduces a concrete controlling process and its possibility to be shifted into shared services center. |
Keywords: | Shared services; Efficiency; Organization structure; Process |
Thesis title: | Efficiency in Shared Services Organizations |
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Author: | Prachýl, Lukáš |
Thesis type: | Diplomová práce |
Supervisor: | Kislingerová, Eva |
Opponents: | Strouhal, Jiří |
Thesis language: | English |
Abstract: | Práce rozebíra a analyzuje centra sdílených služeb jakožto nástroj pro zvýšení efektivity společností. Je postavena na zavedených teoretickych konceptech, které obohacuje aktualními poznatky z praxe a představuje tak hodnotný zdroj informací o sdílených službách. Práce se zabývá oblastmi jako jsou řízení zdrojů, měření výkonnosti, informační technologie a rizika. Uvedené principy a doporučení jsou následně demonstrovány na praktickém příkladu konkrétního plánovacího procesu (ve splupráci s firmou Henkel AG, Německo). |
Keywords: | Efektivita; Organizační struktura; Sdílené služby |
Information about study
Study programme: | Ekonomika a management/International Management |
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Type of study programme: | Magisterský studijní program |
Assigned degree: | Ing. |
Institutions assigning academic degree: | Vysoká škola ekonomická v Praze |
Faculty: | Faculty of Business Administration |
Department: | The Department of Business Economics |
Information on submission and defense
Date of assignment: | 19. 12. 2010 |
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Date of submission: | 21. 12. 2011 |
Date of defense: | 17. 2. 2012 |
Identifier in the InSIS system: | https://insis.vse.cz/zp/29622/podrobnosti |