Capacity Management and ITIL in datacenter services
Thesis title: | Capacity Management a ITIL ve službách datacentra |
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Author: | Lapotka, Aliaksandr |
Thesis type: | Diplomová práce |
Supervisor: | Bruckner, Tomáš |
Opponents: | Tarhini, Walid |
Thesis language: | Česky |
Abstract: | Tato práce se zabývá procesem Capacity Managementu. Hlavním cílem procesu je zajištění dostatečné kapacity existující infrastruktury, k podpoře každodenních činností podniku a prognóz budoucích kapacit na základě požadavků ze strany byznysu. V první části se autor zaměřuje na představení základních charakteristik Capacity Managementu patřící do rámce Information Technology Infrastructure Library (ITIL). Také autor provede analýzu procesu Capacity Managementu v nejmenované společnosti a porovná ho s best practices ITIL. Druhá část práce se odvozuje od první, kde se autorem rozebírá návaznost řízení kapacity byznysu a kapacity IS/ICT. V poslední části se jedná o technologie Cloud Computingu v řízení kapacit jako takových, tak i o zavedení daných technologií ve vybrané společnosti. Každá z částí se skládá jak z teoretických podkladů z různorodých zdrojů, tak i z praktických zkušeností autora. |
Keywords: | Capacity Management; Service Design; ITIL; Cloud Computing; Virtualizace; Component Capacity Management; Service Capacity Management; Business Capacity Management; Decommissioning; Commissioning |
Thesis title: | Capacity Management and ITIL in datacenter services |
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Author: | Lapotka, Aliaksandr |
Thesis type: | Diploma thesis |
Supervisor: | Bruckner, Tomáš |
Opponents: | Tarhini, Walid |
Thesis language: | Česky |
Abstract: | This thesis deals with the process of Capacity Management. The main objective of the process is to ensure sufficient capacity of existing infrastructure to support daily business operations and projections of future capacity based on the requirements of the business. In the first part the author focuses on the basic performance characteristics of the Capacity Management coming within the Information Technology Infrastructure Library (ITIL). Also, the author analyzes the process of Capacity Management in an unnamed company and compares it with the best practices of ITIL. The second part is derived from the first, where the author discusses the Business Capacity Management and management of the capacity of IS/ICT. The last part of thesis is about Cloud Computing technologies from the Capacity Management point of view, as well as the introduction of such technologies in selected company. Each part consists of both theoretical backgrounds from diverse sources, as well as practical experience of the author. |
Keywords: | Cloud Computing; Virtualization; Component Capacity Management; Service Capacity Management; Business Capacity Management; Decommissioning; Commissioning; Service Design; ITIL; Capacity Management |
Information about study
Study programme: | Aplikovaná informatika/Informační systémy a technologie |
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Type of study programme: | Magisterský studijní program |
Assigned degree: | Ing. |
Institutions assigning academic degree: | Vysoká škola ekonomická v Praze |
Faculty: | Faculty of Informatics and Statistics |
Department: | Department of Information Technologies |
Information on submission and defense
Date of assignment: | 21. 9. 2010 |
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Date of submission: | 1. 5. 2011 |
Date of defense: | 14. 6. 2012 |
Identifier in the InSIS system: | https://insis.vse.cz/zp/27355/podrobnosti |