Implementation of Business Intelligence in Nonprofit Organization

This thesis is focused on the possibility of using Business Intelligence tools in a non-profit organization. These tools should be used to create regular and special data analyses and to replace current, no longer satisfactory method of data processing. The main objective was to create a proposal of implementation of Business Intelligence solution for the Children's Safety Line (Sdružení Linka bezpečí). In order to fulfil the main objective, secondary objectives were identified, specifically the discovery of a suitable adjustment of the Balanced Scorecard methodology for non-profit organizations and its application on the Children's Safety Line. The main objective of this thesis was achieved by creating a proposal; the proposed solution was implemented in the Safety Line environment. The thesis is devided into a theoretical and practical part. The theoretical part uses Business Intelligence tools, Balanced Scorecard methodology (adjusted for non-profit sector) and contains the Commentated research. The practical part is devoted to a general description of the Safety Line, application of BSC methodology, and a proposal of Business Intelligence implementation in the Safety Line.