Legal and Systems Analysis of e-Government

The goal of this doctoral thesis is to analyse some legal, technical and economic aspects, related to the development of e-Government in the Czech Republic and to draw some general prerequisites for a successful development of e-Government services. The work contains a review of the legislation, which has a direct or indirect impact on the development of e-Government. It concerns mainly the digital signature legislation, public administration information systems, general regulations on administrative procedures and some special regulations. In this thesis there are analysed in detail currently implemented e-Government projects, especially the public administration contact points, the data inboxes, the authorized documents' conversion and the basic registers of public administration. Special attention is also devoted to the questions of personal data security in information systems. Possible effects of e-Government are evaluated with regard to recipients of public administration, particularly to citizens and legal persons. Measurable indicators (metrics) are proposed to measure the progress of individual e-Government projects, along with the procedure of their calculation. This thesis concludes that for reliable measurement of efficiency, it is necessary to identify some quantifiable indicators on the cost side as well as and on the benefits side. These indicators should be oriented to the cost aspect as well as to the specific objectives of public administration. As for the methodology, in the thesis there are used the usual methods of research in the field of legal science. Concretely used methods are the process analysis, cost analysis and metrics analysis, whose methodology is based primarily on the economics, management and information management. Furthermore, the case studies have been used to fulfil the objectives of the thesis and to verify the thesis' hypotheses.