Relocation of Business Services: Example of Offshored SAP BSCE Praha
| Thesis title: | Relocation of Business Services: Example of Offshored SAP BSCE Praha |
|---|---|
| Author: | Rendek, Ervín |
| Thesis type: | Diploma thesis |
| Supervisor: | Halík, Jaroslav |
| Opponents: | - |
| Thesis language: | English |
| Abstract: | The aim of this diploma thesis is to analyze a concept of shared services centers and suggest suitable destinations for their location. Furthermore, another goal of the thesis is to investigate pitfalls arising in the process of business services relocation. The first chapter defines a concept of business services and theoretical background of their offshoring and outsourcing. It is aimed at offering broader theoretical insights of shared services industry. In the second chapter, the core of the thesis, we compare the Czech Republic with Poland, Hungary and the Philippines in terms of suitability for the shared services industry. The detailed secondary research comparing the countries is elaborated. Based on the conclusions of the secondary research in this chapter, it is obvious which country should be chosen as a destination for shared services. The last, practical part of this work defines business process relocation on a case of SAP BSCE in Prague. Further, the chapter defines how business services relocation works in reality, analyzes pitfalls of relocation and evaluates the migration of SAP's processes from a critical perspective. |
| Keywords: | SAP; Czech Republic; offshoring; relocation; shared services centers |
| Thesis title: | Relocation of Business Services: Example of Offshored SAP BSCE Praha |
|---|---|
| Author: | Rendek, Ervín |
| Thesis type: | Diplomová práce |
| Supervisor: | Halík, Jaroslav |
| Opponents: | - |
| Thesis language: | English |
| Abstract: | Cieľom tejto diplomovej práce je analýza konceptu centra zdieľaných služieb, ako aj návrh vhodných destinácií na ich umiestnenie. Ďalším cieľom práce je vymedzenie problémov, ktoré zvyčajne nastávajú pri premiestňovaní podnikových služieb Prvá kapitola definuje koncept podnikových služieb a všeobecné teoretické znalosti ich outsourcingu a offshoringu. Kapitola je zameraná na poskytnutie zovšeobecnenia konceptov odvetvia zdieľaných služieb. V druhej kapitole, ktorá je základným jadrom a prínosom tejto práce, je Česká Republika porovnávaná s Poľskom, Maďarskom a Filipínami v zmysle ich vhodnosti na odvetvie zdieľaných služieb. Na základe záverov autorovho výskumu v tejto kapitole má byť jasne definované, ktorá z krajín je vhodnou destináciou pre zdieľané služby. Posledná, praktická časť tejto diplomovej práce demonštruje proces premiestnenia podnikových služieb na príklade firmy SAP BSCE v Prahe. Ďalej je v kapitole opísané, ako prenesenie podnikových služieb funguje v realite, na príklade tejto firmy. V závere sekcie autor poukazuje na problémové oblasti premiestnenia podnikových služieb vo firme SAP. |
| Keywords: | offshoring; SAP; Česká Republika; premiestnenie; centrá zdieľaných služieb |
Information about study
| Study programme: | Ekonomika a management/International Business - Central European Business Realities |
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| Type of study programme: | Magisterský studijní program |
| Assigned degree: | Ing. |
| Institutions assigning academic degree: | Vysoká škola ekonomická v Praze |
| Faculty: | Faculty of International Relations |
| Department: | Department of International Business |
Information on submission and defense
| Date of assignment: | 4. 10. 2013 |
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| Date of submission: | 15. 5. 2014 |
| Date of defense: | 17. 2. 2014 |
| Identifier in the InSIS system: | https://insis.vse.cz/zp/44483/podrobnosti |