Small Business Management in the Service Sector - expanding business

The thesis deals with the issue of expanding the operation of a small company. The aim of the thesis is to provide an overview of the complexity of the problem, so it explores the main issues that an entrepreneur/manager of a small company has to deal with before, during and after the expansion itself. Most importantly, the thesis focuses on the recruitment and integration of new employees.The theoretical part of this thesis is based on the study of relevant literature and legislation and focuses on the essential points of the studied issue. The practical part of the thesis examines a retail company in the automotive sector, which is currently undergoing a process of expansion and this example is used to study factors that affect small businesses in general. The evaluation part of the thesis summarizes the acquired knowledge and draws conclusions from it to make recommendations for entrepreneurs/managers of small companies. It presents key points for an entrepreneur/manager to consider prior to an expansion, describes the individual phases of the expansion and the processes within each, and outlines issues that need to be addressed both during and after an expansion. In this section, special attention is given to the issue of human resources. Using the concrete example of the surveyed company, the positive and negative outcomes of the expansion are assessed.