Organizations which are focused on electronic services are subject to constant pressure for innovations of current products, creation of new services and implementation of regulatory requirements. Every software delivery passes through testing process in testing environment, which unveils and fixes delivery bugs. Goal of this work is to create a model of this process and suggest appropriate amount of human resources required for completion of testing process with help of simulation modelling. Te... show full abstractOrganizations which are focused on electronic services are subject to constant pressure for innovations of current products, creation of new services and implementation of regulatory requirements. Every software delivery passes through testing process in testing environment, which unveils and fixes delivery bugs. Goal of this work is to create a model of this process and suggest appropriate amount of human resources required for completion of testing process with help of simulation modelling. Testing period is limited with ending point in time, in which current testing status of delivery is evaluated in terms of sufficient quality for software deployment into environment used by clients. Acceptance criteria are defined for quality evaluation, which are evaluated on finish of simulation run. Model is also subject to changes in process parameters and theirs impact on probability of delivery being accepted. |