Pre-filled forms and their electronic submission in public administration

The level of maturity of eGovernment is generally considered to be a measurement of state's development. One of the eGovernment’s main benefits are transactional online public services that enhance user comfort, promote transparency and increase the efficiency of public administration. The final stage of eGovernment services maturity is when the customer does not have to re-supply information already owned by the state administration and the whole public administration works seamlessly. Such a state is called in the Czech Republic - Complete Electronic Submission.The aim of this work was to define the requirements for a system providing Complete Electronic Submission. Subsequently the requirements were used to create a model of the system in the context of the Czech Republic. The model was created with the Archimate modeling language.The research and analysis of the current situation revealed that the Czech Republic has most of the basic infrastructure elements necessary to build a system providing Complete Electronic Submission already operational. However, some of them would need to be enhanced to include specific functions for example, transactional data provision. Significant development has been proposed for the Public Administration Portal, which should serve as a main user interface for public communication with government. Finally creating of two new application components – the Mandate register and the Form server – was proposed.