Data compliance with cross-functional governance team leadership and customer-centric operating model

Thesis title: Data compliance with cross-functional governance team leadership and customer-centric operating model
Author: Vojvodic, Milomir
Thesis type: Dissertation thesis
Supervisor: Špička, Jindřich
Opponents: Štrach, Pavel; Starý , Oldřich
Thesis language: English
Abstract:
This research investigates the economics of data, levels, and aspects of utilized benefits associated with their economic potential in the data economy, levels and aspects of their efficient control for compliance purposes - considering the new regulatory framework of European Union and General Data Protection Regulation (EU GDPR). Compliance costs are significant and data related regulations are more frequent. The study argues if compliance spending then can also generate additional value, as just a minimal regulation requirements fulfillment is not by any means achieving a competitive advantage. The value is narrowed to the fields of innovation and operational efficiency in this exploration driven quantitative research. Rather than in technological, the aim of the project is to look in governance and leadership related organizational practices for empirical proof, where multiple predictor, mediator, and moderating variables were measured in order to offer a range of potential managerial interventions. To test the hypotheses, a quantitative method with Structural Equation Modelling and Partial Least Squares (PLS) in SmartPLS tool is used. The empirical data is collected from 98 data management professionals involved in recent GDRP projects associated with party data in larger organizations across Europe. The study proves that Data Governance Span (DGS) leads to the increase of both data compliance related variables - Data Compliance Innovation (DCI) and Privacy Project Efficiency (PPE) - at the same time. However, its effect on the increase of Data Compliance Innovation (DCI) is weaker than the effect on the increase of Privacy Project Efficiency (PPE). Customer-Centric Orientation (CCO) is discovered to be an underlying mechanism of the relationship Data Governance Span (DGS) - Data Compliance Innovation (DCI). Governance Teal Leadership (GTL) leads to the increase of both Data Governance Span subconstructs at the same time: Cross-Functional Integration (CFI) and Line-of-Business Stakeholders Participation (LOBSP), and this effect is stronger on the former subconstruct.
Keywords: data compliance; organizational design; customer-centricity; leadership; governance
Thesis title: Data compliance with cross-functional governance team leadership and customer-centric operating model
Author: Vojvodic, Milomir
Thesis type: Disertační práce
Supervisor: Špička, Jindřich
Opponents: Štrach, Pavel; Starý , Oldřich
Thesis language: English
Abstract:
Tento výzkum zkoumá ekonomiku dat, úrovní a aspektů využitých přínosů spojených s jejich ekonomickým potenciálem v datové ekonomice, úrovních a aspektech jejich účinné kontroly - s ohledem na nový regulační rámec Evropské unie - General Data Protection Regulation (GDPR).
Keywords: organizační design; řízení; vedení lidí

Information about study

Study programme: Ekonomika a management/Podniková ekonomika a management
Type of study programme: Doktorský studijní program
Assigned degree: Ph.D.
Institutions assigning academic degree: Vysoká škola ekonomická v Praze
Faculty: Faculty of Business Administration
Department: Department of strategy

Information on submission and defense

Date of assignment: 30. 11. 2016
Date of submission: 30. 6. 2019
Date of defense: 31. 10. 2019
Identifier in the InSIS system: https://insis.vse.cz/zp/59838/podrobnosti

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