Design and validation of set of metrics for managing software testing within agile environment

The goal of this thesis is to design and verify a set of metrics for managing testing process in an agile environment. Despite extensive evidence of the use of metrics in an agile environment, there are only few quality case studies on implementing metrics in the agile testing process. This is the main motivational stimulus of this thesis. Testing specialists have to rely on trial-and-error, hoping that they will not make unnecessarily expensive errors when trying to improve the software product development process. The process of specifying and implementing test metrics on a real project is documented and feedback is obtained.To achieve this goal, the theoretical knowledge gained from the research of available resources from the field of testing process metrics and practical knowledge gained from interviews with software quality and testing specialists are combined. The outputs of the interviews are a valuable input for the thesis.With the support of selected project team, a set of metrics using goal-question-metric method is defined, which aims to increase team awareness, monitor and improve the testing process. The proposed metrics were deployed on the project and metric values were tracked and reported for two iterations. After a given period of time, team feedback is obtained. The necessary changes are proposed and the benefits of using metrics are evaluated.The work can be further used as a reference case study for the implementation of test process metrics primarily in an agile environment.