Eight Wastes of Lean & Process Improvement through Employees’ Engagement
Thesis title: | Eight Wastes of Lean & Process Improvement through Employees’ Engagement |
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Author: | Obkhodskaia, Natalia |
Thesis type: | Diploma thesis |
Supervisor: | Martínez, Felipe |
Opponents: | Arkader, Ekaterina |
Thesis language: | English |
Abstract: | This diploma thesis goes into the topic of 8 Wastes of Lean in the context of the service environment. The research suggests the possibility of identifying and eliminating Wastes by active engagement with employees. Besides, it explores the opportunity of process improvement and efficiency increase through employee motivation and specific type of manager’s’ behaviour. The research explores lean wastes within one particular company and aims to contribute to its internal processes’ improvement. Semi-structured interviews were conducted in order to gather the data. MAXQDA software was used for the analysis. |
Keywords: | Lean; Wastes of Lean; Information Flow |
Thesis title: | Eight Wastes of Lean & Process Improvement through Employees’ Engagement |
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Author: | Obkhodskaia, Natalia |
Thesis type: | Diplomová práce |
Supervisor: | Martínez, Felipe |
Opponents: | Arkader, Ekaterina |
Thesis language: | English |
Abstract: | This diploma thesis goes into the topic of 8 Wastes of Lean in the context of the service environment. The research suggests the possibility of identifying and eliminating Wastes by active engagement with employees. Besides, it explores the opportunity of process improvement and efficiency increase through employee motivation and specific type of manager’s’ behaviour. The research explores lean wastes within one particular company and aims to contribute to its internal processes’ improvement. Semi-structured interviews were conducted in order to gather the data. MAXQDA software was used for the analysis. |
Keywords: | Wastes of Lean; Information Flow; Lean |
Information about study
Study programme: | Ekonomika a management/Management |
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Type of study programme: | Magisterský studijní program |
Assigned degree: | Ing. |
Institutions assigning academic degree: | Vysoká škola ekonomická v Praze |
Faculty: | Faculty of Business Administration |
Department: | Department of Management |
Information on submission and defense
Date of assignment: | 1. 11. 2019 |
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Date of submission: | 26. 8. 2020 |
Date of defense: | 17. 9. 2020 |
Identifier in the InSIS system: | https://insis.vse.cz/zp/72130/podrobnosti |