The Role of ERP in the Operations Management Performance Objectives

Thesis title: The Role of ERP in the Operations Management Performance Objectives
Author: Montesdeoca Breilh, Ana Milena
Thesis type: Bachelor thesis
Supervisor: Martínez, Felipe
Opponents: Mojžíš, Jan
Thesis language: English
Abstract:
Abstract: “Enterprise systems appear to be dream come true” was stated by Davenport in 1998. This thesis aims to explore the effect that the implementation of Enterprise Resource Planning systems has on the five performance objectives of operations management. Specifically, the objectives ‘quality’, ‘dependability’, ‘speed’ and ‘flexibility’ are used to build an expectation about the fifth objective: ‘productivity’. For all, evidence for a positive impact of ERP is found, which was connected to revenue growth and cost reduction. The positive expectation for productivity is then tested using a regression analysis, building on a sample of European manufacturing companies. With the regression supporting a positive relationship between ERP implementation and the performance objectives, the interconnectedness of the performance objectives is confirmed. Key words: Information Integration, Enterprise Resource Planning, Performance Objectives
Keywords: Enterprise Resource Planning; Performance Objectives; Information Integration
Thesis title: Title of the Bachelor´s Thesis: The Role of ERP in the Operations Management Performance Objectives
Author: Montesdeoca Breilh, Ana Milena
Thesis type: Bakalářská práce
Supervisor: Martínez, Felipe
Opponents: Mojžíš, Jan
Thesis language: English
Abstract:
Title of the Bachelor´s Thesis: The Role of ERP in the Operations Management Performance Objectives Abstract: “Enterprise systems appear to be dream come true” was stated by Davenport in 1998. This thesis aims to explore the effect that the implementation of Enterprise Resource Planning systems has on the five performance objectives of operations management. Specifically, the objectives ‘quality’, ‘dependability’, ‘speed’ and ‘flexibility’ are used to build an expectation about the fifth objective: ‘productivity’. For all, evidence for a positive impact of ERP is found, which was connected to revenue growth and cost reduction. The positive expectation for productivity is then tested using a regression analysis, building on a sample of European manufacturing companies. With the regression supporting a positive relationship between ERP implementation and the performance objectives, the interconnectedness of the performance objectives is confirmed. Key words: Information Integration, Enterprise Resource Planning, Performance Objectives
Keywords: Performance Objectives; Enterprise Resource Planning; Information Integration

Information about study

Study programme: Ekonomika a management/Business Administration/Corporate Finance and Management
Type of study programme: Bakalářský studijní program
Assigned degree: Bc.
Institutions assigning academic degree: Vysoká škola ekonomická v Praze
Faculty: Faculty of Business Administration
Department: Department of Management

Information on submission and defense

Date of assignment: 1. 9. 2020
Date of submission: 16. 12. 2020
Date of defense: 3. 2. 2021
Identifier in the InSIS system: https://insis.vse.cz/zp/75086/podrobnosti

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