Internal communication from the perspective of Generation Z and its ICT support

Generation Z is growing during the rapid development of digital and information technologies. Since they started work, large changes in the work approach are expected compared to previous generations. In addition, the coronavirus pandemic COVID-19 did not leave time for reflection and forced the company to move to a home office with remote communication via ITC systems. Therefore, it is necessary to explore and offer working conditions that will be appreciated by each of the generations working or entering the labor market at the same time, ie X, Y and Z, in order to maintain the effective functioning of society. However, the given work focuses only on the least researched generation Z, which is just entering the labor market and we do not know what truncation the given generation has. This article analyzes the attitudes of the Z generation (born 1995-2010), their dependence on technologies, social networks and, based on the given information, finds out the possible influence of this generation on internal communication in society. Due to the coronavirus pandemic, they have experienced the experience of studying and working remotely, and thanks to this we can also examine their attitude to remote internal communication. To answer this question, a Z and Y generation survey was conducted using a questionnaire published on the social network Facebook, which was attended by 697 people. The obtained results showed the differences of the two studied generations Z and Y both in communication in everyday life and in the preferred ways of communication at work. Another interesting finding is the reluctance of both generations to use social networks for corporate communication (23% - Z, 37% - Y). The results also revealed that Generation Z had a rather negative attitude towards remote work and their experience at the time of COVID-19.