Change of consumers preferences and behavior due to the influence of Covid-19

Thesis title: Change of consumers preferences and behavior due to the influence of Covid-19
Author: Blažek Wijsman, Anežka
Thesis type: Diploma thesis
Supervisor: Karlíček, Miroslav
Opponents: Kottika, Efthymia
Thesis language: English
Abstract:
The purpose of this thesis is to examine the changes in Czech consumers' preferences and behaviour due to the influence of Covid-19. The study was conducted using a qualitative research technique. The respondent study pool consisted of great variety of consumers regarding age, demographic location, education level and more. In total, 23 in-depth interviews were conducted. Based on our results, multiple areas of findings emerged. Firstly, the research suggests that Czech consumers engaged in hoarding behaviour depending on their life experience and stress levels. An increase for higher quality and local products was observed. Attitudes towards creating savings changed and long-term trends among the younger generation consist mainly of discovery of home cooking. Furthermore, how does the media influence the Czech consumers perception was detected. Lastly a possible development of online shopping was foreshadowed. These findings are divided into Maslow’s motivation model for better clarity.
Keywords: Consumer behaviour; Consumer preferences; Covid-19; Crisis and change in behaviour; Czech consumer
Thesis title: Změna spotřebního chování a preferencí spotřebitele, kvůli vlivu Covidu-19
Author: Blažek Wijsman, Anežka
Thesis type: Diplomová práce
Supervisor: Karlíček, Miroslav
Opponents: Kottika, Efthymia
Thesis language: English
Abstract:
The purpose of this thesis is to examine the changes in Czech consumers' preferences and behaviour due to the influence of Covid-19. The study was conducted using a qualitative research technique. The respondent study pool consisted of great variety of consumers regarding age, demographic location, education level and more. In total, 23 in-depth interviews were conducted. Based on our results, multiple areas of findings emerged. Firstly, the research suggests that Czech consumers engaged in hoarding behaviour depending on their life experience and stress levels. An increase for higher quality and local products was observed. Attitudes towards creating savings changed and long-term trends among the younger generation consist mainly of discovery of home cooking. Furthermore, how does the media influence the Czech consumers perception was detected. Lastly a possible development of online shopping was foreshadowed. These findings are divided into Maslow’s motivation model for better clarity.
Keywords: Spotřební chování; Spotřební preference; Covid-19; Krize a změna spotřebního chování; Český spotřebytel

Information about study

Study programme: International Management
Type of study programme: Magisterský studijní program
Assigned degree: Ing.
Institutions assigning academic degree: Vysoká škola ekonomická v Praze
Faculty: Faculty of Business Administration
Department: Department of Marketing

Information on submission and defense

Date of assignment: 27. 1. 2021
Date of submission: 25. 8. 2021
Date of defense: 23. 9. 2021
Identifier in the InSIS system: https://insis.vse.cz/zp/75923/podrobnosti

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