Decision model for evaluation of automated document processing feasibility

This diploma thesis deals with the topic of automated processing of documents that are not in electronic form and that lack a fixed, predictable structure. The introduction explains the issue, the meaning of this topic and the reasons for digitizing documents. The main part of this thesis describes the basic concepts related to the topic, technology and principles used in document digitization. Subsequently, the key properties of documents, which decide whether the documents are suitable for digitization, are described and analysed. The analysis and description of these concepts and properties is followed by the design of a decision model used to assess the suitability of document processing automation. This suitability is assessed from both a technological and an economic point of view. The source of this decision-making model is a questionnaire survey and analysis of implementation of automated document processing use cases. The decision model is then verified on examples of specific types of documents for which there is a demand for their automatic processing. At the end of this work is summarized what the work dealt with, what and why was described and what was achieved. The main benefit of this work is creation of a decision model to assess the suitability of automating the processing of specific groups of documents. Such a framework will make it easier to make decisions for those companies that are considering automating document processing.