Chinese consumers' purchasing motivation of luxury products online

Thesis title: Chinese consumers' purchasing motivation of luxury products online
Author: Liu, Xinyu
Thesis type: Bachelor thesis
Supervisor: Stříteský, Václav
Opponents: Kottika, Efthymia
Thesis language: English
Abstract:
The main goal of this thesis is to find out the motivations of Chinese consumers to buy luxury products online. In order to achieve this goal, the essential attributes of luxury products as compared to ordinary products are fundamentally studied based on consumers' perceptions of luxury goods. Furthermore, the thesis investigates the development of e-commerce in the Chinese market, as well as the impact of this development on Chinese consumers and businesses, to gain a better understanding of the intentions and motivations of Chinese consumers who purchase luxury products online. Therefore, the methodology is conducted by adopting in-depth interviews with 15 Chinese luxury consumers as interviewees, while 26 questions are created as open-ended questions for the interview. As the result, Chinese consumers' motivations for buying luxury goods online vary from person to person for four core reasons: "Time-efficient", "nice packaging of the products", "Various products options", and "lower price". Meanwhile, some risks may lead to the leakage of consumers' personal information or even more severe financial loss, even with the rapid development of e-commerce. However, the advantages of online luxury goods still outweigh the disadvantages, and they also put forward their solutions to the corresponding risks. Finally, luxury brands could also benefit from the outcome of this thesis by understanding the existing problems and risks in the industry to improve according to the actual needs of luxury consumers, thus stabilizing existing customers and attracting new customers.
Keywords: Luxury products; China; luxury consumption; e-commerce; consumer behavior; motivation
Thesis title: Motivace čínských spotřebitelů k nákupu luxusního zboží na internetu
Author: Liu, Xinyu
Thesis type: Bakalářská práce
Supervisor: Stříteský, Václav
Opponents: Kottika, Efthymia
Thesis language: English
Abstract:
The main goal of this thesis is to find out the motivations of Chinese consumers to buy luxury products online. In order to achieve this goal, the essential attributes of luxury products as compared to ordinary products are fundamentally studied based on consumers' perceptions of luxury goods. Furthermore, the thesis investigates the development of e-commerce in the Chinese market, as well as the impact of this development on Chinese consumers and businesses, to gain a better understanding of the intentions and motivations of Chinese consumers who purchase luxury products online. Therefore, the methodology is conducted by adopting in-depth interviews with 15 Chinese luxury consumers as interviewees, while 26 questions are created as open-ended questions for the interview. As the result, Chinese consumers' motivations for buying luxury goods online vary from person to person for four core reasons: "Time-efficient", "nice packaging of the products", "Various products options", and "lower price". Meanwhile, some risks may lead to the leakage of consumers' personal information or even more severe financial loss, even with the rapid development of e-commerce. However, the advantages of online luxury goods still outweigh the disadvantages, and they also put forward their solutions to the corresponding risks. Finally, luxury brands could also benefit from the outcome of this thesis by understanding the existing problems and risks in the industry to improve according to the actual needs of luxury consumers, thus stabilizing existing customers and attracting new customers.
Keywords: e-commerce; Luxury products; consumer behavior; motivation; luxury consumption; China

Information about study

Study programme: Ekonomika a management/Business Administration/Corporate Finance and Management
Type of study programme: Bakalářský studijní program
Assigned degree: Bc.
Institutions assigning academic degree: Vysoká škola ekonomická v Praze
Faculty: Faculty of Business Administration
Department: Department of Marketing

Information on submission and defense

Date of assignment: 27. 1. 2022
Date of submission: 11. 5. 2022
Date of defense: 1. 6. 2022
Identifier in the InSIS system: https://insis.vse.cz/zp/79500/podrobnosti

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