Stress management

This thesis deals with the issue of stress management in a selected organization. The aim of the thesis is to find out what are the stressors among the employees, what coping strategies they use and what stress management practices the organization provides to its employees. The research was carried out using semi-structured interviews conducted on eight respondents and also a Perceived Stress Scale questionnaire to supplement the data. Open coding technique was used to analyze the data which identified four main themes of the thesis namely, manifestations of stress, stressors and stressful situations, coping strategies of the individual and stress management in the organization. In addition, thematic analysis method was used. It was found that the most common stressors include time pressure, large number of work tasks, dealing with clients, communication and information transfer across the organization. In particular, the most effective coping strategies used by managers in the organization include physical activity, venting emotions coupled with support from another person, or changing activities. The research shows that the organization has appropriate practices to eliminate stress and thus provides an attractive work environment.