Analysis of the Recruitment Process in Škoda Auto and Volkswagen Dealership

This diploma thesis deals with the recruitment process in the automotive industry, where the shortage of highly competent mechanics, painters and service technicians is often an issue. The theoretical part first describes personnel work, its development and specific activities (especially recruitment and selection of employees). A search of previous studies and literature dealing with the issue of the lack of qualified workers in industry is also conducted. The practical part of the work consists of detailed analysis of the recruitment process within a car dealership, which is based on interviews with senior staff and employees and examining personnel department documentation. At the end of the thesis, solutions to improve the entire process are proposed and possible solutions to the lack of qualified candidates are discussed.