Thesis title: |
Zeštíhlení procesů v autoservisu |
Author: |
Klokočka, Jan |
Thesis type: |
Diplomová práce |
Supervisor: |
Martínez, Felipe |
Opponents: |
- |
Thesis language: |
Česky |
Abstract: |
Cílem této práce je za použití metod lean managementu zmapovat a analyzovat současný stav procesů v autorizovaném servisu osobních motorových vozidel a na základě výsledků analýzy navrhnout řešení pro zeštíhlení a zefektivnění procesů pomocí nástrojů SIPOC a DMAIC. Autoservis je součástí rodinného podniku zaměřeného na podnikání v automotive odvětví. |
Keywords: |
Autoservis; Proces; Lean management |
Thesis title: |
Lean management in car repair shop |
Author: |
Klokočka, Jan |
Thesis type: |
Diploma thesis |
Supervisor: |
Martínez, Felipe |
Opponents: |
- |
Thesis language: |
Česky |
Abstract: |
The aim of this paper is to use lean management methods to map and analyse current processes in authorized car repair shop and to propose a solution for more lean and effective operation, based on results of the analysis using the tools SIPOC and DMAIC. The car repair shop is a part of family owned business focused on automotive industry. |
Keywords: |
Process; Lean management; Car repair shop |
Information about study
Study programme: |
Ekonomika a management/Management |
Type of study programme: |
Magisterský studijní program |
Assigned degree: |
Ing. |
Institutions assigning academic degree: |
Vysoká škola ekonomická v Praze |
Faculty: |
Faculty of Business Administration |
Department: |
Department of Logistics |
Information on submission and defense
Date of assignment: |
31. 10. 2018 |
Date of submission: |
21. 8. 2024 |
Date of defense: |
2024 |
Files for download
The files will be available after the defense of the thesis.