Humor Styles in the Workplace and Their Influence on Selected Aspects of Social Atmosphere

This bachelor's thesis examines the relationship between humor styles in the workplace and selected aspects of social atmosphere in the context of Czech retail. The theoretical framework integrates Conservation of Resources theory (COR) and relief theory with the concept of emotional labor. The research sample consisted of 107 frontline employees in direct customer contact. Data were collected using the Humor Styles Questionnaire (HSQ) and a reduced version of the Social Atmosphere Scale (SAS). The results of correlation and regression analyses suggest that while affiliative humor is the key factor in building interpersonal relationships, self-enhancing humor is dominant in predicting team satisfaction. Aggressive humor was identified as a disruptive element in interpersonal relationships, whereas no direct effect on team satisfaction was found. The thesis also revealed a paradoxical negative trend of affiliative humor toward team satisfaction and a significant generational difference in its use, which is interpreted through the cognitive demands of continuous emotion regulation in a high-pressure work environment.