Leadership v kontextu ženského managementu: případová studie kavárny Elias

This bachelor’s thesis addresses the issue of transformational leadership in the context of female leadership within the gastronomy sector. The aim of the thesis is to evaluate how transformational leadership is applied by the manager of Café Elias and how this leadership style is perceived from the perspectives of the manager herself, her subordinates, and her superior. The theoretical part defines the concept of leadership, its role within an organization, and presents the main approaches to leadership, with a focus on transformational leadership and its individual components. The theoretical framework also reflects on the specific characteristics of female leadership, particularly in terms of a relationship-oriented approach, emotional intelligence, and trust-building within teams. The practical part is conducted as a case study of Café Elias. The research combines quantitative questionnaire-based data collection with qualitative in-depth interviews in order to capture different perspectives on the leadership style. The collected data were analyzed using descriptive statistics and thematic analysis. The results indicate that the manager is perceived as a transformational leader, with a strong emphasis on motivation, communication, and trust-building within the team. At the same time, certain discrepancies were identified between her self-assessment and the evaluation provided by her superior, particularly in the area of implementing process changes. The thesis contributes to a deeper understanding of the application of leadership in the context of gastronomic operations and highlights the importance of relational and emotional aspects of leadership in smaller work teams.