Implementace Application Lifecycle Mangement systému pro využití v nesoftwarových projektech ve firmě Audatex Systems s.r.o

This thesis describes implementation process of issue tracking systém in company Audatex Systems s.r.o. An analysis of company's processes has been performed and ideal state after implementation is proposed. The implemented system is going to be used not only for software defect tracking, but also for company's other needs like project management and internal communication. Output of company's analysis is a list of requirements for said system and a tender is performed -- along with setting up of test environments. Process of implementation and configuration is described along with experience from implementation proces. Each of shotlisted applications is configured for company's specific needs and is evaluated with an evaluation systém, that has been created for this specific tender. Situation after implementation is descibed in conclusion of this thesis. Main benefit of this thesis lies in comparision of applications and presenting their configurations for company's needs. Two free solutions are compared along with a comercial one. In conclusion this thesis answers a question, whether a comercial solution is really needed for this specific case.