Analýza a optimalizace podnikových procesů vzdělávací organizace

The purpose of the thesis is the analysis of current business processes of the company and subsequent proposal of new modifications and changes concerning the processes so that the company can use them within the frame of internal changes (change in the information system component) and within the frame of its performance improvement. The paper has two main parts. The first one is theoretical, describing business processes in general. Division (meaning) of processes, methods for their analysis and optimization are futher outlined. The second part is practical. It is focused on the company MIPECOM, s.r.o. on its key processes and their optimization. The theoretical part defines meaning and division of the processes and the methods in a general manner through various perspectives. The methods that are presented along with their advantages and limits are those by which the processes are analyzed. The methods suitable for key processes optimization are equally described. The target of practical part is of optimizing certain processes. To meet the objective should be to describe the various processes of the company and also analyze its surroundings for a better orientation and a facilitation of comprehension of the given situation. Finally, is necessary to build a model a proposal for a new solution, together with a description of the expected benefits or problems.