Marketingová strategie společností na trhu mobilních operátorů v ČR

This Bachelor's thesis compares marketing strategies of three major mobile operators on the Czech market. The aim of this thesis is first to define particularities and critical success factors of a marketing strategy on the market of mobile operators in the Czech Republic. Secondly, to compare marketing strategies of Vodafone Czech Republic, a. s., T-Mobile Czech Republic, a. s. and Telefónica Czech Republic, a. s. based on the analysis of their current marketing strategies and the questionnaire survey. And thirdly, to design an optimal marketing strategy for the current market of mobile operators. The theoretical part covers the concept of marketing, marketing environment and its factors and forces. In addition, the marketing management, different types of marketing situation analysis and a strategic marketing are described. Furthermore, the services marketing is defined. The practical part compares three mobile operators with a special focus on their product, price and promotion strategy. A brand perception, an effect of advertising campaigns and customers' loyalty and satisfaction is contrasted. The outcome of the comparison is the ranking of marketing strategies. The optimal marketing strategy for the market of mobile operators in Czech Republic is proposed in the end.