Analýza práce obchodního zástupce na trhu vlasové kosmetiky

This thesis investigates the topic of job description of a sales representative on the hair care market, particularly in a company called Hair Service. This piece of work is divided into four parts. The first part demonstrates theoretical concepts, such as hair care market, competitiveness, competitive advantage, followed by the job description of the sales representative. Secondly, Hair Service company profile and its portfolio will be discussed as well as company competitive environment and competitive advantage. Close attention will be also paid to duties of sales representatives. The discussion then focuses on a specifically designed questionnaire that was conducted by the sales representatives of Hair Service. The purpose of the survey is to determine satisfaction of the sales representatives and to propose changes for the company. The last part of this paper provides the evaluation of the questionnaire and proposes my own suggestions.