Systém pro řízení podnikových procesů

This thesis focuses on business process management system. At the beginning of this work there are definitions of basic concepts related to business process management and modelling. The business process itself with its key characteristics and elements is introduced. Main part of this thesis contains analysis and description of business process management system, which manages processes in one of the largest banks in the Czech Republic according to the number of clients. Practical examples from real situations of the banking environment are provided in the text.At the beginning, the system is described from the process point of view (process metamodel). Another point of view is represented by process roles and their incorporation into the system structure. Its is followed by the introduction to the possibilities of monitoring and executing business processes. The end of the work contains an evaluation of the system design in terms of the principles from MMDIS methodology. Within the work, a graphical conceptual model of the system structure in the form of a class diagram was created.