Společenský dopad činností a možnosti jeho měření v organizaci

The topic of this work is the social impact and the possibilities of measuring it in non- profit organizations. For the research was chosen, the non-profit organization Neposeda, z.ú. The theoretical part focuses on the non-profit sector in the Czech Republic, on the non-profit organizations and their financing. It discusses how an organization can monitor its social impact and possible methods of measuring it. The following chapters explain the Stakeholder Analysis and the Impact Chain according to the concept of the Theory of Change. The practical part is qualitative research, which firstly describes the current functioning of the organization Neposeda, z.ú., then conducted observations on the service Autobus, and finally a group interview with the management of the service Autobus. Based on the results of the research, a recommendations were made that should help improve the quality of Neposeda's services in the future.