Informační přetížení v pracovním prostředí IT

In today's era of information explosion, staff in all sectors face the growing problem of information overload. As the amount of data produced and available increases at an exponential rate, the risk of information overload increases, with a number of negative consequences such as reduced productivity, well-being and quality of work. This phenomenon not only poses challenges in terms of decision-making and concentration, but also affects the mental health of workers. Although we have unlimited access to information, effectively processing and utilising this relentless avalanche of data is becoming an increasingly challenging task. This thesis aims to explore and propose effective recommendations to minimize the negative impacts of information overload, especially in the context of IT work environments. Through a thorough search of existing sources and empirical research conducted among the staff of the IT department at Škoda Auto a.s., the main psychological and physical impacts of information overload will be identified and effective measures for addressing them will be proposed. It uses quantitative research in the form of a questionnaire survey and a qualitative approach through an interview with a senior manager to provide a comprehensive view of the work. The IT work environment is specifically prone to information overload due to the large amount of information flows that its workers must process. Limitations of the thesis include the number of respondents and the time frame for the research. This paper aspires to provide practical recommendations for organizations to help them mitigate the negative effects of information overload on their workforce while improving the work environment and productivity. The results are useful both for managers and HR departments in formulating effective strategies to improve the information health of their organizations, and for individual workers seeking ways to better manage their information burdens. Further, this work can serve as a starting point for future research in this dynamic area.