Analýza a návrh Business Intelligence řešení pro podnikatele v pohostinství

The main aim of the bachelor thesis is to create Self-Service Business Intelligence solution for a company operating in the hospitality industry. The first part of the work analyses the hospitality sector. The work monitors the historical development of the industry and a more detailed description of the current state, including research into the types of business concepts in the market. Subsequently, the hospitality industry is analysed from several macroeconomic indicators, specifically from the GDP, employment, and inflation perspective. The next part of the work focuses on managing hospitality business operations. The areas of business management are defined, and key tasks are presented within each area. The work continues with the introduction of roles within the organizational structure of the business and, finally, documents that are essential for the operation of the business or that arise during operation. The last part of the work is the actual Self-Service Business Intelligence solution for the entrepreneur in the hospitality industry. The solution precedes its design by defining dimensions and indicators and modelling them in a multidimensional model. The expected outcome will primarily help the company owner for whom the SSBI solution is created. However, the work can also serve other entrepreneurs in this industry as a basis for creating SSBI solutions in their business. It is also for those interested in Business Intelligence.