Šikana pracovníků v prostředí veřejné správy

The thesis focuses on the issue of bullying of public administration workers in the Karlovy Vary Region. The aim of the thesis is to identify the causes of bullying in public administration workplaces. The sub-objective is to evaluate the current state of set system measures leading to the improvement of prevention of workplace bullying. Within the theoretical part, a literature search of key concepts and the current state of knowledge in the field is conducted. The practical part is based on conducting the actual quantitative research in the form of a questionnaire survey, which includes the (NAQ-R) negative acts questionnaire. The research sample consists of employees of public administration institutions in the Karlovy Vary Region. Absolute and relative frequencies and chi-square test are used to evaluate the data. The results show that the most common causes of workplace bullying include personal disagreements, personality of the perpetrator, rivalry and envy. The most commonly used preventive measures are seminars and training and team building events to strengthen relationships. According to the results, the most requested measures include improved communication in the workplace by managers, team building events, training and seminars. In line with the findings of the research conducted, suggestions are made to eliminate possible causes of bullying in the workplace.