Analýza interní komunikace ve vybrané firmě XY

This bachelor’s thesis focuses on the analysis of internal communication in company XY, with the aim of evaluating its current setup, identifying its strengths and weaknesses, and providing the company with a comprehensive overview of how communication is perceived within the organization. The research also examines the relationship between the quality of internal communication, interpersonal relationships, and employee performance. The thesis further includes an evaluation of the DISC method, which the company implemented to improve internal communication. The research was conducted through a structured questionnaire survey and supplemented by correlation analysis. The results showed that although internal communication is perceived by employees as functional, it exhibits shortcomings in several key areas. The majority of employees (59.6 %) rated their satisfaction with internal communication as medium, indicating that the current setup is viewed neither as highly problematic nor fully satisfactory. Identified weaknesses include, for example, the timeliness of information, feedback, and the supervisory role of managers. At the same time, the results confirmed a positive relationship between the quality of internal communication, collegial relationships, and work performance. Based on the findings, recommendations were formulated to help improve the overall efficiency of internal communication within the company.