Dropshipping v České republice: právní rámec a právní povědomí mladých podnikatelů

This bachelor’s thesis examines the legal framework of dropshipping operated through an e-shop in relation to consumers in the Czech Republic. The aim of the thesis is to identify and assess the legal risks arising from the specific characteristics of this business model in the area of faulty performance and complaints. The thesis also includes an empirical examination of the extent to which young entrepreneurs aged 18–35 are familiar with the seller’s obligations in this area. The theoretical part is based on an analysis of legal regulations, academic literature, and outputs of relevant institutions, and focuses on selected obligations of the seller and their specific implications in the dropshipping environment. The survey conducted in the empirical part of the thesis revealed that respondents are reasonably well oriented in the examined obligations, though not without gaps. The most significant knowledge deficiencies related primarily to the procedural aspects of the complaints process. At the same time, the Mann–Whitney U test revealed a statistically significant difference between the observed groups, with respondents without experience in dropshipping achieving better results in the questionnaire survey.