Organizační a personální připravenost středního podniku na využití nástrojů umělé inteligence

This bachelor’s thesis examines the organizational and human resource readiness of a medium-sized enterprise to utilize artificial intelligence tools. The aim is to assess the level of this readiness based on established criteria and to identify the key factors that influence it. The theoretical section draws on academic sources focused on the implementation of AI in small and medium-sized enterprises. The empirical part is conducted as a qualitative case study, with data collected through semi-structured interviews and analyzed using thematic analysis. The results show that the use of AI in the company occurs primarily at the individual level without a clear strategic framework. The main limitations include the absence of a systematic approach, differences in employees’ knowledge levels, and insufficient training. Conversely, openness to new technologies and initiative, particularly in technical roles, have a positive impact. The company’s readiness can be assessed as moderate overall.