Začlenění Business Intelligence do řízení IT střední firmy

The aim of this thesis is to analyze a real company focused on IT Services, their data and needs in context of analytics and planning applications, and create a specific BI solution based on the outcome of this analysis. The first part describes some chosen areas of management in business and IT, possible problems and their resolutions. The reader is also introduced with the term Business Intelligence and how it fits into this area of expertise. The theoretical introduction then serves as a base for the practical part of this thesis, starting with an analysis of the company and its management. This is followed by creating a design for this BI solution based on requirements gathered using author’s practical knowledge and interviews with the business’ managers. The last step includes implementation of the BI solution’s unified dataset in products Power BI Service and Power BI Desktop including all required calculations needed for observing selected indicators. The dataset is used as a source of data for creation of reports and dashboards. The author also created a few sample reports in this thesis to present the possibilities of this BI solution and its possible benefits for the company.