Advantages and risks of decision making using ICT support

This diploma thesis analyzes literature concerning different views on human strategic decision making involving usage of EIS. It evaluates shortcomings of human decision making and ways how EIS can make this process more precise. Furthermore, the work explores shortcomings and obstacles of quality decision making that comes from using EIS. They consist mostly of negative influence of EIS on the decision maker, and are caused by neglect of soft component in decision making. In the conclusion, the work explores possible properties of optimal managerial decision making in today’s environment.In the work, author comes to conclusion that neglecting human aspect of decision making at the expense of technological side presents considerable issue, considering necessary role of human element in strategic decision making. Present knowledge about human decision making and using systems for its support has not sufficiently affected its practice in managerial setting. The work emphasizes need of holistic approach, as opposed to excessive focus on technical side, which can be seen today. In current environment, quality decision making requires both human and machine contribution. Technological and intuitive approach has its specific advantages and risks. For creating quality decision making processes, conscious consideration about them is emphasized in wide range of focus.