Employee development at hotel industry: Case Study of airport hotel

The aim of this bachelor thesis is to evaluate the employee development processes at the specific company in the hotel industry, more precisely the airport hotel. The theoretical part consists of the literature review on the topic of employee development at the hotel industry, including its importance, the types of employee development techniques most commonly used by the hotels, as well as the planning and the evaluation methods of the training and development. The practical part represents a case study of the airport hotel, based on the semi-structured interviews with the hotel’s managers, Human Resources department and current employees. The thesis provides an extensive evaluation of the current employee development techniques used at the specific hotel, and in the end, it provides recommendations on improvements of the employee development processes.